Your voice has been heard! HCAOA is pleased to announce the following leaders have been elected/re-elected to serve a three-year term on the HCAOA Board of Directors. 

Congratulations to HCAOA Board Member Brett Ringold, Vice President of A Long Term Companion in Jenkintown, PA, who was recently named a 2024 Future Leader by Home Health Care News. The Future Leaders Awards program recognizes emerging talents in home health, hospice care, senior housing, skilled nursing, and behavioral health. Peers nominate candidates for this award, and they must be high-performing employees under 40 who demonstrate vision, advocacy for seniors, and a commitment to caregiver well-being.

HCAOA member SYNERGY HomeCare is experiencing its fourth consecutive year of record growth, driven by a strong focus on human capital. CEO Charlie Young highlighted that the most successful franchise operations prioritize investing in their internal administrative teams and human resources, which are crucial for managing scheduling, home assessments, and caregiver retention. Equally important is developing robust local connections and a sales strategy that builds relationships with referral sources like hospitals and community organizations. With nearly 500 locations and 42 new territories added this year, SYNERGY continues to expand rapidly, surpassing previous growth records.

HCAOA Associate Member The Helper Bees has introduced a flexible benefit card called helpful™, which grants access to over-the-counter (OTC) products, groceries, and a nationwide network of vetted Social Determinants of Health (SDoH) providers through a unified card experience. The helpful™ card works like a prepaid debit card. Payers can load money onto the card for eligible products and services.

HCAOA is seeking nominations for four (4) open Corporate seats on the 2025 Board of Directors. Interested candidates are asked to complete the candidate interest form and submit all necessary information and documents by Friday, September 6, 2024. While there are no open Independent seats in 2025, candidates from Independent member agencies interested in serving on the HCAOA Board should still submit the candidate form to be in the running for any potential mid-year openings on the Board.

Workstream is designed to tackle the unique challenges of managing hourly healthcare workers by automating and digitizing everything from hiring and team communications to engagement surveys and payroll so people operations management is in one place. With a mobile-first platform, clients can take their HR responsibilities on the go, making it easy for candidates to apply via text, and enables workers to access their personal information and communicate with managers and teammates through a handy app. Digital documents, signatures, and records keep data secure, up-to-date, and accessible. Engagement surveys help keep tabs on employee sentiment and prevent turnover before it’s too late. And Payroll is integrated, reducing the risk of errors and equipping you with the expert support you need to never miss a payday.

Last week, HCAOA CEO Jason Lee joined Jay Perron, Partner at the Prism Group, for a panel discussion titled "Conversation with Capitol Hill: Policy and Political Update" at the Visiting Angels Annual Conference in Denver. Dan Drennen, Senior Vice President of Brand Administration, Visiting Angels, and HCAOA Board member, moderated the panel.

HCAOA member Your Home Assistant was honored with the 2024 Business of the Year award for the City of Elk Grove, CA! Congratulations on your dedication to delivering exemplary caregiving services to your local community.

Support from neighbors can make a real difference. Your clients know this first-hand. They’re able to remain at home and active within their communities longer, thanks to the care you provide.

John Sneath, founder and CEO of HCAOA member Tribute Home Care, was recently featured on the Home Health Care News Disrupt podcast. Sneath shared insights about why Tribute is doubling down on private-pay personal care and how the agency approaches caregiver recruitment and hiring.

Congratulations to the HCAOA member franchise companies for their outstanding achievement in securing a spot on Entrepreneur’s 45th annual Franchise 500 rankings!

A recent report released by HCAOA Associate Member Axxess, found that enhancing operational efficiencies is the top area of concern for home care agencies. More than 50% of respondents identified staffing and changing payment dynamics associated with alternative payment models as their primary challenges. 

HCAOA member Bob Roth, Co-Founder and Managing Partner of Cypress HomeCare Solutions, founded in 1994 and former HCAOA Board of Directors member, was recently awarded a grant of $419,210.06 – the ONLY home care agency out of 61 awardees. The grant will fund a partnership between Cypress and HCAOA Associate members Nevvon and PocketRN to empower family caregivers with training so they can better care for their loved ones, access to a virtual nurse to provide continuity of care, and monetary support for the family caregiver who often leaves their job to care for their family member.