Premieres June 24 on PBS
Caregiving, a documentary created with executive producer Bradley Cooper highlighting the challenges and triumphs of caregiving in America, will premiere on June 24 on PBS and on the PBS YouTube Channel. Caregiving is now available to stream on PBS.org and the PBS app. Award-winning actress Uzo Aduba serves as the film’s narrator, bringing her own experience as a caregiver for her mother to the project.
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What’s Really Hurting Your Home Care Hiring?
Associate member Safro Staffing is offering a free consult to review current openings and provide guidance on hiring best practices based on what’s working for agencies. Email [email protected] or call 800-716-2884 and confirm you are a member of HCAOA. Associate Member Spotlight: Transforming Home Care Scheduling with Pre-Trained Remote Schedulers4/2/2025 As a proud HCAOA member, TeamUp Remote Talent Staffing is revolutionizing how home care agencies handle their scheduling operations. Our plug-and-play scheduling assistants arrive fully trained in AxisCare and WellSky (ClearCare), enabling seamless integration with your existing systems from day one. With a proven track record of eliminating scheduler burnout and maintaining a remarkable 97.3% client retention rate, TeamUp delivers what matters most: reliable, efficient scheduling that never sleeps.
E.I. & Company is now 24/7 Solutions to reflect the full range of support, knowledge, and experience their team of experts in home care can bring to the table for clients
Member Spotlight: Greg Bean Appointed as Vice President of Revenue Cycle Management at AxisCare3/26/2025
Company Sellers’ professional advisors have valued and sold Home Care businesses nationwide for over 25 years. They offer a complimentary, no obligation, fully confidential Opinion Of Value Report to all HCAOA members.
To ensure that home health and hospice organizations meet compliance standards and comply with the Center for Medicare and Medicaid Services’ Patient-Driven Groupings Model (PDGM) and Home Health Value-Based Purchasing (HHVBP), HCAOA Associate member Corcoran Consulting Group (CCG) has partnered with Cliniqon who specializes in home health and hospice coding and quality assurance. Cliniqon will help identify documentation gaps, expand CCG client analytic and coding capacity, measure quality, quantify outcomes, plan care, determine reimbursements, and identify patient care improvements.
![]() Sheila Davis, Senior Vice President of Area Operations at Always Best Care Senior Services, is a Hall of Honor inductee into McKnight’s Women of Distinction awards program. The Hall of Honor category honors women who have had a significant effect on their organization or industry. Davis currently serves on the HCAOA VA Services Advisory Council and was previously a Data and Research Committee member. HCAOA member Family Resource Home Care announced the acquisition of Beneficial In-Home Care, Inc., one of Eastern Washington’s largest home care agencies with six locations in Spokane, Colville, Wenatchee, Moses Lake, Pullman, and Omak. Since 2019, Family Resource Home Care has grown from eight locations to over 35 across Washington, Oregon, Idaho, and Colorado.
Member News: Associate Member Activated Insights Announce 2025 Best of Home Care Award Winners2/5/2025 The Best of Home Care Awards, presented annually by Activated Insights, recognize top-performing home care agencies based on caregiver performance, client satisfaction, and care experience. The 2025 awards include categories for Provider of Choice, Employer of Choice, Leader in Training, Leader in Experience, and Top 100 Leader in Experience, honoring the 100 agencies with the highest client and employee satisfaction scores in North America.
Bayada Home Health Care is expanding its Applied Behavior Analysis (ABA) service line. They recently opened a new center in Wall, NJ, dedicated to treating children diagnosed with autism, and will also provide care in home, school, and community settings. The center offers support to clients transitioning back home and provides family treatment guidance, helping caregivers respond to the needs of loved ones with autism.
Jason Lee, HCAOA CEO, joined Jeff Wiberg, Founder of Family Resource Home Care, Clint Nobles, Founder & CEO of Home Care Ops, and Todd Austin, President & COO of Activated Insights, for the Home Care Ops CEO panel last week where they discussed how to set Resolutions That Stick. With Wiberg facilitating the dynamic discussion, Lee, Nobles, and Austin shared insights on setting annual plans and goals, developing metrics and assessing opportunities, and incentivizing strong performance. When Lee spoke about crisis management, he referenced his favorite hobby that he enjoys when the weather permits - riding his motorcycle! In the picture above, he is enjoying his hobby near Robbinsville, NC, on a road referred to as the Tail of the Dragon, which is famous for its 318 curves in 11 miles. Fortunately, his day job isn’t as dangerous!
HCAOA member Right at Home has partnered with PocketRN to support dementia patients through the Centers for Medicare & Medicaid Services (CMS) Guiding an Improved Dementia Experience (GUIDE) model. This collaboration offers Right at Home clients access to PocketRN's "virtual nurse for life" system, which provides continuous nurse-led education, coaching, monitoring, and support. It also allows Right at Home to offer respite care services, a feature of the GUIDE model.
Congratulations to the HCAOA member franchise companies for their outstanding accomplishment in earning a place on Entrepreneur’s annual Franchise 500 rankings!
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