![]() A bipartisan group of U.S. Senators have introduced the Healthcare Cybersecurity Act of 2024 to enhance cybersecurity in the health care sector following the cyberattack on Change Healthcare earlier this year. The bill aims to improve readiness and response capabilities by directing collaboration between the Cybersecurity and Infrastructure Security Agency (CISA) and Health and Human Services (HHS), facilitating the sharing of cyber threat information and defense measures with non-federal entities. It also proposes establishing a dedicated liaison within CISA to support health care and public health sectors during cybersecurity incidents.
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Members of HCAOA generate 57% MORE revenue than non-members, according to the 2024 Activated Insights Benchmarking Report. This is up from an additional 45% in revenue in 2022, surpassing 75% of the industry. Keeping members apprised of federal and state advocacy issues impacting their business to educational resources through chapter meetings, the HCAOA National Home Care Conference, the Home Care Scheduler’s Virtual Symposium, and more provides members with important information to keep their operations running as efficiently as possible.
The median turnover rate for professional caregivers jumped two percentage points, from 77.1% in 2022 to 79.2% in 2023, according to the 2024 Activated Insights Benchmarking Report (formerly Home Care Pulse). This marks the highest turnover rate since 2018, where turnover peaked at 81.6%. According to the report, almost four out of every five caregivers will turnover within their first 100 days on the job – a staggering statistic for an industry struggling with recruitment and retention of caregivers since the COVID-19 pandemic and beyond.
![]() All member agencies in Connecticut are asked to complete a brief survey about services in the state and the state’s new fiscal intermediary, GT Independence. Data from this survey will be discussed at the upcoming Connecticut Chapter Conference on June 11. ![]() Sen. Bill Cassidy, M.D. (R-LA) requested information from UnitedHealth Group (UHG) on its response to the February 21 cyberattack on UHG subsidiary Change Healthcare. Sen. Cassidy is seeking explanations from UHG on its failure to adopt multifactor authentication (MFA) and other agency recommendations that could have prevented the breach. He also requested details on how UHG collaborates with providers and stakeholders to restore services and ensure patient care remains unaffected. ![]() HCAOA members may have read about the cyber attack on Change Healthcare. Many healthcare providers, including those servicing Medicaid or Veterans through the VA Community Care Network, either submit claims to a portal or directly to Change Healthcare, which processes the claims and facilitates payment. In the wake of the attack, Change Healthcare disconnected claim submission platforms. It’s not too late! The deadline to complete the HCP Benchmarking Report is tomorrow, February 29, at midnight Pacific Time. You'll receive a FREE digital copy of the report, so be sure to get your survey completed to take advantage of the $999 savings.
The largest annual study on home care is currently underway, and the industry needs your help. The 2024 HCP Benchmarking Report features comprehensive data from providers across the country to promote industry alignment, improve outcomes, and address the need for whole-patient care. The Benchmarking Report is used by hundreds of agencies to learn best practices, analyze their performance, and make more informed decisions every year.
Friday is the deadline to participate in the 2024 HCP Benchmarking Report and receive a digital copy for free ($999 value) PLUS a physical copy for just $150 ($1,000 savings)!
A recent report released by HCAOA Associate Member Axxess, found that enhancing operational efficiencies is the top area of concern for home care agencies. More than 50% of respondents identified staffing and changing payment dynamics associated with alternative payment models as their primary challenges.
February 9 is the deadline to complete the HCP 2024 Benchmarking Survey and receive a FREE digital copy ($999 value) of the report and a copy of the physical report for only $150 ($1,000 savings)!
![]() HCAOA encourages all members to participate in Home Care Pulse’s 2024 Benchmarking Survey, which is open now! This is the largest annual study on home-based care, with results published in the 200+ page HCP Benchmarking Report. Jason Lee, HCAOA's CEO, stated, “The HCP Benchmarking Report is a valuable tool for HCAOA members, enabling them to assess their agency’s performance against home care industry trends. HCAOA proudly encourages members to participate in the survey because the data provided is an invaluable resource every year.” The home-based care industry is experiencing a shift towards data-driven strategies, emphasizing the importance of data maturity. The article introduces a framework known as "crawl, walk, and run" as a guideline for developing data maturity capabilities. In the "crawl" stage, organizations are encouraged to begin with simple, clear goals and utilize existing data efficiently. The "walk" stage involves expanding data insights, connecting data sources, and learning iteratively, while the "run" stage signifies the culmination of data maturity, where organizations are equipped to take meaningful actions based on comprehensive data insights. It highlights the importance of data analytics and the active involvement of all stakeholders in leveraging data for informed decision-making. Agencies that understand where they are on this spectrum can help in implementing changes to achieve business goals.
![]() The Better Medicare Alliance released its 2023 State of Medicare Advantage Report, which shows record-setting enrollment in Medicare Advantage plans. The report highlights several key findings, including the fact that in-home support services provided by Medicare Advantage plans increased 50% between 2022 and 2023. The average monthly premium for Medicare Advantage beneficiaries in 2023 is at a 16-year low of $18. Beneficiaries report spending significantly less on out-of-pocket costs and premiums annually, resulting in $2,400 in savings, which amounts to 44% less than other Medicare options. Medicare Advantage offers substantial value to both beneficiaries and the federal government, covering all Medicare-covered services for 24% less than Fee-For-Service (FFS) Medicare. Additionally, 95% of beneficiaries are highly satisfied with their coverage. Between 2022 and 2023, in-home support services increased 50%. |
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