AxisCare recently released the results of their Future of Home Care: A 2025 Survey of the Home Care Industry & Future Trends. The survey, conducted by Leading Home Care, a Tweed Jeffries company, surveyed over 250 U.S.-based home care agencies in 2024. The research highlights key industry trends, including ongoing challenges and emerging shifts in the future of home care.
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Activated Insights distributes an annual study on home care, home health, and hospice and publishes the results in a 200+ page Benchmarking Report. This report will be used by organizations nationwide to benchmark their performance against industry standards, learn best practices from experts, and make more informed decisions.
![]() A recent survey by The John A. Hartford Foundation reveals significant dissatisfaction among U.S. seniors regarding aging care, with most preferring solutions that promote independent living at home. The study surveyed over 2,500 older adults and found that about two-thirds faced barriers to accessing care in the past year, such as long wait times and transportation issues. Many seniors expressed stress when navigating healthcare and insurance options, and there was a notable interest in home health services like telehealth and home wellness visits. An overwhelming majority of older adults (95%) want to remain at home, while concerns about the quality of long-term care facilities and the loss of independence are high. Better Medicare Alliance recently released its 2024 State of Medicare Advantage report. This report provides a comprehensive overview of Medicare Advantage (MA), covering everything from beneficiary demographics and enrollment trends to supplemental benefits, consumer savings, and improvements in health outcomes.
![]() A bipartisan group of U.S. Senators have introduced the Healthcare Cybersecurity Act of 2024 to enhance cybersecurity in the health care sector following the cyberattack on Change Healthcare earlier this year. The bill aims to improve readiness and response capabilities by directing collaboration between the Cybersecurity and Infrastructure Security Agency (CISA) and Health and Human Services (HHS), facilitating the sharing of cyber threat information and defense measures with non-federal entities. It also proposes establishing a dedicated liaison within CISA to support health care and public health sectors during cybersecurity incidents. Members of HCAOA generate 57% MORE revenue than non-members, according to the 2024 Activated Insights Benchmarking Report. This is up from an additional 45% in revenue in 2022, surpassing 75% of the industry. Keeping members apprised of federal and state advocacy issues impacting their business to educational resources through chapter meetings, the HCAOA National Home Care Conference, the Home Care Scheduler’s Virtual Symposium, and more provides members with important information to keep their operations running as efficiently as possible.
The median turnover rate for professional caregivers jumped two percentage points, from 77.1% in 2022 to 79.2% in 2023, according to the 2024 Activated Insights Benchmarking Report (formerly Home Care Pulse). This marks the highest turnover rate since 2018, where turnover peaked at 81.6%. According to the report, almost four out of every five caregivers will turnover within their first 100 days on the job – a staggering statistic for an industry struggling with recruitment and retention of caregivers since the COVID-19 pandemic and beyond.
![]() All member agencies in Connecticut are asked to complete a brief survey about services in the state and the state’s new fiscal intermediary, GT Independence. Data from this survey will be discussed at the upcoming Connecticut Chapter Conference on June 11. ![]() Sen. Bill Cassidy, M.D. (R-LA) requested information from UnitedHealth Group (UHG) on its response to the February 21 cyberattack on UHG subsidiary Change Healthcare. Sen. Cassidy is seeking explanations from UHG on its failure to adopt multifactor authentication (MFA) and other agency recommendations that could have prevented the breach. He also requested details on how UHG collaborates with providers and stakeholders to restore services and ensure patient care remains unaffected. ![]() HCAOA members may have read about the cyber attack on Change Healthcare. Many healthcare providers, including those servicing Medicaid or Veterans through the VA Community Care Network, either submit claims to a portal or directly to Change Healthcare, which processes the claims and facilitates payment. In the wake of the attack, Change Healthcare disconnected claim submission platforms. It’s not too late! The deadline to complete the HCP Benchmarking Report is tomorrow, February 29, at midnight Pacific Time. You'll receive a FREE digital copy of the report, so be sure to get your survey completed to take advantage of the $999 savings.
The largest annual study on home care is currently underway, and the industry needs your help. The 2024 HCP Benchmarking Report features comprehensive data from providers across the country to promote industry alignment, improve outcomes, and address the need for whole-patient care. The Benchmarking Report is used by hundreds of agencies to learn best practices, analyze their performance, and make more informed decisions every year.
Friday is the deadline to participate in the 2024 HCP Benchmarking Report and receive a digital copy for free ($999 value) PLUS a physical copy for just $150 ($1,000 savings)!
A recent report released by HCAOA Associate Member Axxess, found that enhancing operational efficiencies is the top area of concern for home care agencies. More than 50% of respondents identified staffing and changing payment dynamics associated with alternative payment models as their primary challenges.
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