Home Care Turnover Rate Jumps to 80%...HCAOA is Here to Help Members!

7/17/2024

The median turnover rate for professional caregivers jumped two percentage points, from 77.1% in 2022 to 79.2% in 2023, according to the 2024 Activated Insights Benchmarking Report (formerly Home Care Pulse). This marks the highest turnover rate since 2018, where turnover peaked at 81.6%. According to the report, almost four out of every five caregivers will turnover within their first 100 days on the job – a staggering statistic for an industry struggling with recruitment and retention of caregivers since the COVID-19 pandemic and beyond.

HCAOA works hard every day to provide members with exclusive access to unique resources and partnerships that can assist agencies with the challenges they face every day. In fact, the benchmarking report also found that HCAOA member agencies generate 57% more revenue than non-members, thanks to the resources we provide to members.

Here are just a few to get you started to hire the best caregivers:

Discounted Pricing on Background Checks with Alliance Risk Group, Inc. - FCRA compliant background screening checks and create custom screening packages to meet state-specific needs.
Access to All-in-One Job Posting Platform with CareerPlug - Member discounts to access the CareerPlug network, which integrates with Indeed, ZipRecruiter, and Glassdoor
Preferred Pricing for Senior Home Safety Specialist Certification with AgeSafe America - Offer this additional service to clients AND create a career ladder for your caregivers

Click here and log in for a full list of exclusive benefits available to members. And be sure to join HCAOA and Hellohire for an insightful webinar on July 25 focused on supercharging your hiring process.

2 Comments

Diana Reda

7/17/2024 12:58:33 pm

I'm interested to learn more about recruiting caregivers.

Randy Schellenberg link

7/18/2024 04:24:04 pm

Why reducing the physical demands of caregivers....MATTERS!

“God, bless Bill!”

Bill owns a residential assisted living (RAL) community in California.

Last week Thursday I had the opportunity to install Caddies at a care home. In this case, the home ordered COMFORTEK’s chair CADDIES to be installed on all six dining chairs.

Bill’s staff accommodated my unexpected arrival, moved some furniture around and gave me a place to work right beside the dining table and the entrance.

The chair CADDIE is an undercarriage device which attaches to the base of existing dining chairs. When attached it enables care staff to move seated persons up to the table with ease. Rear activated foot brakes provide safety and assurance the chair will not move unexpectedly. It also serves to eliminate damage to floor and chairs caused as a result of chairs being skidded and pushed across the floor.

I got the first chair assembled and showed it to the staff. We went through a brief tutorial during which time I was able to demonstrate the manner in which the chair operates, otherwise known as “booty flip!” We reviewed the safety protocol, hands off…brake on!

While I proceeded to attach the second CADDIE, staff began to showcase the chair to different residents. They demonstrated how much safer it will be for them to get seated. CADDIE #2 had no sooner been assembled and placed onto the floor before it too was put into circulation by care staff.

I finished assembling chairs / CADDIEs just prior to the evening meal. As I was packing up my tools I overheard staff talking to each other. “God bless Bill for noticing how difficult mealtime really is!
These CADDIES make our job so much easier!

I wonder, “What impact would the installation of chair CADDIEs have on the most recent retention figures which indicate 80% staff turnover rate?”

When staff, in response to the purchase of new equipment, offer a “prayer of blessing” for a business, I suspect staff turnover is of little concern. I also suspect occupancy rates will remain high within this care community as front line staff are clearly motivated to demonstrate the use of these chairs during family tours.

Home Care Turnover Rate Jumps to 80%...HCAOA is Here to Help Members!

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