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Connecticut Chapter Urges Members to Oppose Ban of the Word ‘Care’

2/15/2023

3 Comments

 
The Connecticut Department of Consumer Protection (DCP), as reported in last week’s Home Care Insider, issued guidance, to all registered home care agencies in Connecticut, prohibiting them from using the word ‘care.’ The Department claims in its guidance that the word suggests medical services that are outside the scope of the registration credential and therefore requires a license from the Department of Public Health.
 
In response, the HCAOA Connecticut Chapter sent a letter to Governor Lamont opposing the Department’s guidance. 

In the letter, signed by HCAOA CEO Vicki Hoak, HCAOA CT Chair Marlene Chickerella, and CT Association for Healthcare at Home President and CEO Tracy Wodatch, the leaders say, “This guidance is arbitrary and capricious and banning the word ‘care,’ which is used by consumers, families and workers alike to describe the important work dedicated caregivers perform every day for clients, is patently absurd and defies common sense.”
 
“Banning the word ‘care’ goes well beyond our understanding of what the guidance would cover in relation to advertising on national websites by home care agencies that operate in Connecticut. (For the first time, the Department at long last recognizes the important work caregivers provide to clients experiencing memory difficulties and allows home care agencies to advertise that employees are certified in CPR, if trained or certified.) There may be hundreds of agencies in Connecticut, providing essential home care services to frail, elderly persons, that use the word ‘care’ in their registered business trade names, advertising, websites, email addresses, signs, employee uniforms, service agreements and stationery.”
 
HCAOA has created a Legislative Advocacy Alert and encourages Connecticut Chapter members to ask the Governor to direct the Commissioner of DCP to withdraw the guidance to prohibit the word ‘care’ for home care providers. The Alert also allows members to contact their state senator and representative and urge lawmakers to oppose the guidance and support a proposed amendment to clarify the law.
​
3 Comments
Jeffrey M Gladstein link
2/15/2023 09:44:18 am

Our seniors need our services. Care is what we perform in their homes and communities. Care means helping with bathing and toileting and getting dressed. It means helping with daily chores for example laundry and meal prep. It means helping them get out of bed. Removing the word Care is insulting to the intelligence or our elders as they know what is implied when they contract our services.

Reply
Rachel Edwards
2/15/2023 09:52:45 am

We agree, Jeffrey. We hope you share these thoughts with your legislators through the Legislative Advocacy Network link above.

Reply
John Rich
3/26/2023 10:48:20 am

How does DSS and Ct.gov list a Personal Care Attendant as:
The PCA is not a licensed, professional caregiver and can be anyone who meets the program requirements.
and duties may include:
The types of care and services you require depend upon how much assistance you need with your Activities of Daily Living (ADLs). These are the activities that are
essential to day-to-day functioning such as:
• Bathing
• Dressing
• Toileting (assistance going to the bathroom)
• Incontinence (lack of bladder or bowel control)
• Eating, and
• Transferring (getting in and out of bed or chair).

https://portal.ct.gov/-/media/Departments-and-Agencies/DSS/Health-and-Home-Care/Community-Options/The-Personal-Care-Attendant-Program.pdf is a sample communication so does this mean there need to be a reeducation of of all including DSS and larger entities than DCP to state PCA services is now medical? It does not make sense.

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  • Membership Resources
    • Member Login
    • Code of Conduct
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    • Newsletters
    • Product & Services Guide
    • Join HCAOA
    • Benefits: Agency Membership
    • Benefits: Associate Membership
  • State Chapters
    • Alabama
    • Arizona
    • California
    • Connecticut
    • Florida
    • Georgia
    • Illinois
    • Michigan
    • New Jersey
    • New York
    • Ohio
    • South Carolina
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    • Wisconsin
  • Education/Events
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