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Recent National Coverage of HCAOA’s Learning Lab Series!

10/20/2021

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​The secret to becoming a master home care agency? Rely less on private pay, recruit well 
Diversified payer streams, low turnover, better training and top-notch recruitment are what separate the so-called men from the boys in the home care industry. That’s the word from Erik Madsen, CEO of home care intelligence platform Home Care Pulse. Madsen made his comments during a Home Care Association of American Learning Lab on Tuesday.
Home Care Plus analyzed the performance of 221 home care agencies making $5 million dollars or more in 2020. Madsen said these firms, known as master agencies, had a lot more in common with each other than they did with the rest of the home care industry.

Madsen said master agencies relied less on private pay and long-term care insurance for revenues than their industry peers and more on Medicaid waivers and managed care organizations. That diversification helped those firms receive nearly double the industry average on per client revenues.

Reminder: Learning Lab #2 Launches 10/21!

Click here for details
. The HCAOA Learning Lab is asynchronous, so participants can watch the evergreen content at any time, as many times as you’d like! Register at any time to access the content. 

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  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Product & Services Guide
    • Join HCAOA
    • Member-Get-A-Member
    • Benefits: Agency Membership
    • Benefits: Associate Membership
  • State Chapters
    • State Chapters
  • Education/Events
    • Calendar
    • On-Demand Video Library
    • 2025 National Home Care Conference >
      • Sponsors
      • Exhibitor Opportunities
      • Sponsorship Opportunities
      • Breakout Speaker Lineup
  • Advocacy/Policy
    • Advocacy Fund
    • Issues & Positions
    • Legislative Action Network
    • State & Federal Legislative and Regulatory Tracker
    • Industry Reports
    • Home Care by the Numbers
  • About HCAOA
    • Mission & Vision
    • Board of Directors
    • Committees
    • Staff
    • Caregiver of the Year Award >
      • 2025 Nomination Form
    • News Releases
    • Sponsorship Opportunities
    • Contact Us
  • Find a Job