Member News: AxisCare Launches Veterans Affairs Billing for Clients

AxisCare, the leading scheduling and management software solution for non-medical home care businesses, has begun offering a comprehensive billing service to agencies providing services to veterans receiving benefits from the Department of Veterans Affairs.
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AxisCare VA Billing is a turn-key billing service that provides agency owners with the opportunity to outsource VA claim submissions, appeals, and payment applications within AxisCare’s management platform. With percentage-based fees determined by remittances, as opposed to claim submissions, agency owners will be able to access support to navigate the VA billing system and its various payers.

“Veterans Affairs clients are an important component of our office's top line”, said a Visiting Angels Director and current AxisCare VA Billing user.

“The VA team…has earned our trust and confidence by billing clean, timely, and accurate claims, and communicating with us every step of the way. As a result, we are getting paid in weeks, not months, with very few issues. [They] take the burden of VA billing off my desk, so that I can devote my time to marketing and operations.

After successfully providing this service over the past five years to a subset of 50 agencies, AxisCare made the decision to open enrollment to all AxisCare users in response to market demand and client requests for assistance with VA billing operations.

Courtney McCormick, AxisCare’s Director of Client Success, commented on the service saying:
“After regularly encountering home care agency owners frustrated by navigating the complexities of submissions, forms, codes, and denials from VA payers, and ultimately losing profit, AxisCare decided to build out a service that takes on the heavy lifting. AxisCare VA Billing makes our agencies more profitable, saves them time and headaches, and ensures they can continue serving the veterans in their communities.”

Veterans Affairs has had a system for helping agencies serve our nations’ veterans for many years, however, the complexities involved with submitting and scrubbing claims for accuracy and ensuring the correct and timely delivery of payments has hindered home care providers from offering home care to this segment of the population.

With just over 9 million U.S. veterans currently enrolled in the VA, only 49% of the current total veteran population is using at least one VA benefit. AxisCare is hopeful that, by offering this service, many more agencies will take on more veterans in their communities and help them live a longer, more fulfilled life at home.

“AxisCare VA Billing is another game-changing service for our customers looking to begin or expand home care for another key segment of our population,” explains Todd Allen, AxisCare’s CEO.

“So many VA clients are either not being served or are dramatically under-served in the Home Care industry because of the daunting administrative tasks agencies face to submit claims and get paid from the VA in a reasonable timeframe. Our VA Billing service helps alleviate those roadblocks and gets agencies paid quickly while allowing them to focus on what they do best.”

About AxisCare
AxisCare Software is an all-in-one scheduling and management software, serving non-medical home care agencies across all 50 states and 10 countries. Specializing in Private Pay, Medicaid, and other 3rd-Party Billing integrations, their user-friendly platform helps agencies keep track of visits, manage their caregivers, and grow their business. Recently named a category leader in the home care software space by both G2Crowd and GetApp, their industry-leading tools include a GPS mobile app, custom reporting, drag-and-drop scheduling, caregiver chat, hospitalization tracking, medication reminders, payment processing with next-day funding, built-in marketing, business intelligence, EVV, and more. For more information, they can be reached at sales@axiscare.com or by visiting AxisCare Software.