Member Login | Become a Member
Home Care Association of America
  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Partners & Vendors
  • State Chapters
    • Alabama
    • Arizona
    • California
    • Connecticut
    • Florida
    • Georgia
    • Illinois
    • Massachusetts
    • Michigan
    • New Jersey
    • New York
    • Ohio
    • South Carolina
    • Virginia
    • Washington
    • Wisconsin
  • Education/Events
    • Calendar
    • Annual Leadership Conference >
      • Thank You to Our Sponsors!
    • 2022 Entrepreneur Academy
    • Home Care Master Class
    • Schedulers and Care Coordinators Class
  • Advocacy/Policy
    • State of Home Care: Industry at Crossroads
    • Caring for Seniors: Value of Home Care
    • Home Care by the Numbers
    • Issues & Positions
    • Legislative Action Network
    • State Legislation Tracker
  • About HCAOA
    • Mission & Vision
    • Board of Directors
    • Staff
    • Caregiver of the Year Award
    • News Releases
    • Advertising & Marketing Opportunities​
    • The Voice
    • Contact Us
  • Find a Job

Learn to Turn Customer Complaints into Collaboration

4/13/2022

0 Comments

 
Picture
HCAOA members who completed the Entrepreneurship Academy learned how to turn complaints into collaboration with clients by using their feedback as a chance to strengthen your services.
 
Discover exactly how to do that in this one-year, self-paced program where you will learn real-life strategies for improving how you manage your business.
 
The program includes online learning, weekly mini topics, and group coaching sessions where you can get actionable items to try in your daily activities.
 
Instructor Dr. Tonya Y. Miller PT, DPT, PhD has more than 25 years of experience. This MBA style academy (at a fraction of the cost) provides insight into your behavioral tendencies and human interactions, enabling you to have a deeper understanding of yourself and how to engage others for successful outcomes.
 
Register today and start immediately. HCAOA members get a discounted rate of $999 (a savings of $201). Email info@hcaoa.org to get the code. You can start the program any time through September 30 and will have one year to complete from that date.
 
Find details here.
0 Comments



Leave a Reply.

    Archives

    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020

    Categories

    All
    Accreditation
    Arizona
    Award
    California
    Caregiver
    Chapters
    Conference
    Connecticut
    COVID 19
    COVID-19
    Data
    Education
    Florida
    Georgia
    Illinois
    Legal
    Legislative
    Massachusetts
    Medi
    Medicaid
    Medicare
    Member Benefits
    Michigan
    New Jersey
    New York
    Ohio
    Pennsylvania
    South Carolina
    Sponsorships
    Veterans Administration
    Virginia
    Washington
    Wisconsin
    Workforce

    RSS Feed

    Upcoming Events

Phone: 202-519-2960​ | 444 N. Capitol Street NW, Suite 428 |  Washington, DC 20001
info@hcaoa.org
 |
sitemap
​

© 2020 Home Care Association of America.  All Rights Reserved. | Privacy Policy | Refund Policy
Picture
  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Partners & Vendors
  • State Chapters
    • Alabama
    • Arizona
    • California
    • Connecticut
    • Florida
    • Georgia
    • Illinois
    • Massachusetts
    • Michigan
    • New Jersey
    • New York
    • Ohio
    • South Carolina
    • Virginia
    • Washington
    • Wisconsin
  • Education/Events
    • Calendar
    • Annual Leadership Conference >
      • Thank You to Our Sponsors!
    • 2022 Entrepreneur Academy
    • Home Care Master Class
    • Schedulers and Care Coordinators Class
  • Advocacy/Policy
    • State of Home Care: Industry at Crossroads
    • Caring for Seniors: Value of Home Care
    • Home Care by the Numbers
    • Issues & Positions
    • Legislative Action Network
    • State Legislation Tracker
  • About HCAOA
    • Mission & Vision
    • Board of Directors
    • Staff
    • Caregiver of the Year Award
    • News Releases
    • Advertising & Marketing Opportunities​
    • The Voice
    • Contact Us
  • Find a Job