Last week, the HCAOA California Chapter hosted its first meeting of 2024, and representatives from the Department of Social Services (DSS) were on hand to discuss upcoming updates. Pallavi Shimoda, Section Chief, Care Provider Management Branch, Home Care Services Bureau, discussed background check best practices, addressing specific questions and issues encountered during the process. Sonya Wilson, Acting Bureau Chief of Home Care Services Bureau, highlighted hiring an enforcement manager for the southern region of California and encouraged businesses to file complaints regarding non-compliance.
Here are a few takeaways:
Additional resources shared by DSS:
Background Checks Demystified – A comprehensive guide to the background check process, including information on Error Batches
CDSS CPMB Homepage – CPMB’s webpage is full of Guardian resources, video tutorials, and navigation guides.
The meeting was recorded and is available here.