​Home Care Pulse Data Point: Client Turnover Rate

Each month, Home Care Pulse shares a data point and valuable insights with HCAOA members. This month, we explore the client turnover rate. It’s easy to recognize the importance of acquiring new clients through marketing efforts, but many home care agencies fail to recognize the importance of maximizing per-client revenue through better retention

While client turnover often isn’t viewed with the same urgency as caregiver turnover, the truth is that client turnover is a major issue that costs home care agencies thousands of dollars each year in foregone revenue.

To learn more about maximizing client retention and building long-term revenue growth, join Home Care Pulse’s November webinar. 

To view more data, preview the 2020 Home Care Benchmarking Study or purchase it by the end of the year for 30% OFF with code: save30%.