HCAOA VA Council Member Receives Federal Ambassador of the Year Recognition

​​HCAOA extends its congratulations to VA Council member Pamela Soni, Director, Managed Care (MCO), BAYADA Home Health Care, who was recognized as BAYADA’s Federal Ambassador of the Year. Doug Robertson, chair of the HCAOA VA Advisory Council, said Soni has been a key member of the Council, “working to improve care for veterans and improve the VA contractor experience of BAYADA locations nationwide,” he said.​

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“Pam has provided key insights and advocacy directly to leadership at VA, TriWest, and Optum that have resulted in improvements in authorizations, HSRM, and skilled care administration."

Soni has also met with Senator Gerald Cardinale (R-NJ) to address a client's concern with primary insurance, engaged through email with key decision-makers, and encouraged others to participate in action alerts.”
“I’ve had the honor of working with Pam for many years. Pam is the perfect example of always putting the client first. No matter what the circumstances, she has always gone the extra mile to ensure the family and client have what they need to remain safe in their homes” said Melissa Allman, HCAOA South Carolina Chapter Chair and Director, Government Affairs, BAYADA Home Health Care.