The home and personal care industry is changing at an unprecedented rate. Last year we faced our biggest challenge—COVID-19. This, combined with patient access and staffing shortages, are forcing us to redefine ourselves. To do this, we need national industry research that will guide our efforts and help us define what it means to provide care in the home. HCAOA is co-sponsoring a national study designed to help the home care and hospice industry both manage and provide quality outcome-driven care in the new reform environment. The 2021 National Healthcare at Home Best Practices and Future Insights Study will help identify best practices that agencies can implement to position themselves for future success. The results promise to be the largest and most comprehensive ever released on the delivery of home care and hospice in the United States. Methodology for the study will include three phases. Phase I, which is now open, includes a web-based input survey allowing anyone in the field to suggest issues and questions they would like to see addressed in the study. HCAOA encourages all agencies to complete the input survey at https://www.surveymonkey.com/r/BDstudy. The deadline to complete the input survey is Friday, March 12th. Phase II will involve an in-depth online survey with input from nearly 1,000 agency leaders. The final phase will include distribution of free national data and reports as well as presentations at national and state conferences. “We are excited to co-sponsor this innovative research project,” said Vicki Hoak, HCAOA Executive Director. “We encourage all members to participate because, as we’ve said time and time again, data is critical to prove the value of in-home care and services." Co-sponsors joining HCAOA include the National Association for Home Care and Hospice (NAHC), NAHC Forum of State Associations, National Hospice and Palliative Care Organization (NHPCO), LeadingAge and the Council for State Home Care and Hospice Associations. National best-practice research firm BerryDunn will design and facilitate the national effort with the assistance of Delta Health Technologies and HealthPivots as technology and data sponsors. Agencies interested in participating in the national survey can provide their contact details as part of the input survey or contact [email protected]. More information about the survey can also be found on the BerryDunn study website here.
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