HCAOA Focusing on VA Enrollment, Payment

HCAOA Executive Director Vicki Hoak recently met with Kathleen Sobero, Director of Provider Operations, TriWest Healthcare Alliance, to discuss members’ issues relating to provider enrollment and payment related to the Veterans Administration Homemaker and Home Health Program.
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Hoak said she was pleased with the director’s support, especially her openness to continue discussions on a regular basis.

“Kathy was extremely open to our discussion and immediately provided us with helpful resources for our members,” Hoak said.

Members interested in becoming a provider for the VA program may enrollment in the VA program can click here for the application. If any HCAOA member is having difficulty with the enrollment process, please email vicki@hcaoa.org  According to Ms. Soreto, here is what TriWest needs to start a contract:

• Name of Entity
• Address
• Phone/fax
• TIN
• Name of POC/phone/email
• Type of services: 
• Counties coverage:

Other resources are listed below:

CCN Quick Reference Guides

• Availity Provider Portal Quick Reference Guide
• CCN Contact Information Quick Reference Guide
• CCN Frequently Asked Questions
• CCN Health Benefit Package Quick Reference Guide
• Claims Basics Quick Reference Guide
• Claims Submission Quick Reference Guide
• http://www.triwest.com/globalassets/ccn/provider/education/ccn-home-health-quick-reference-guide.pdf

CCN Provider Handbook

• Current Version

​HSRM

• https://www.va.gov/COMMUNITYCARE/providers/Care_Coordination.asp#HSRM​