HCAOA Board Revisits Strategic Plan

Last week, the HCAOA Board of Directors spent two afternoons discussing the Association’s strategic plan, which was developed this past January for 2020-2023.

“We felt that given the unique challenges presented in 2020 with the COVID-19 pandemic, it was important for us to revisit our strategic plan and tweak as necessary to meet the evolving needs of our members,” said HCAOA Board President Emma Dickison.

By the end of the session, the Board had confirmed and reiterated HCAOA’s top priorities, which include:

• Maximizing the value of membership
• Advocating on behalf of members and the industry
• Working toward national standards for home care