Happy Scheduler = Successful Agency

Register Schedulers for Event on July 14 to Ensure They Have Tools for Success

​It's no secret: an agency's scheduler or care coordinator often sets the tone for the entire organization! Their professionalism and problem-solving skills impact all aspects of a home care company's operations, most importantly caregiver and client satisfaction. A confident, skilled scheduler can be the key to an agency’s efficiency, client satisfaction, and caregiver satisfaction. Ensure your schedulers and care coordinators have all the tools they need for success by registering for HCAOA’s virtual workshop on July 14.

​“Home Care Schedulers and Care Coordinators: Solutions for Success” is a popular interactive webinar featuring a panel of top veteran schedulers from across the country discussing the most common challenges they face every day and offering real-world tips and valuable solutions that schedulers can apply in their agencies now.
 
Experienced schedulers Grace Cooper, Waverly Care in Gladwyne, PA, Jessica Houlihan, Sunland Home Care in Mesa, AZ, and Jolie Perez, Care to Stay Home in Santa Ana, CA, will offer solutions for:        

• Creating an environment of care and empathy for clients and caregivers
• Implementing successful, organized staffing procedures
• Successful communication strategies: listening and being proactive
• Multi-tasking like a pro

 
The registration fee is $90 for HCAOA members and $180 for non-members. Click here for details.
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