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​Georgia EVV Update

12/29/2021

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​The Georgia Department of Community Health provided an update on the implementation of Electronic Visit Verification (EVV). As of November 1, 2021, all providers of Personal Support Services (PSS) or Community Living Supports (CLS) through SOURCE, CCSP, NOW, COMP, ICWP, and / or GAPP should be regularly using EVV and submitting claims through the State EVV solution, Netsmart.
On January 1, 2022, providers will NOT be able to bill directly to GAMMIS for EVV-applicable services. The functionality will no longer be available to submit those specific claims in GAMMIS. All claims for EVV-applicable services will have to be submitted through the State EVV solution, Netsmart Mobile Caregiver+. If submitted directly to GAMMIS, the claims will be denied.
 
To review the EVV-required codes of service, visit the DCH EVV website. 

The two (2) ongoing exceptions to the deadline are:
  • A claim pertaining to a member with a Patient Liability / Cost Share;
  • A claim type tied to an open “Tier 2” ticket with Netsmart, which is defined as a ticket that must be escalated above the call center resources. You should be notified by your call center contact if your outstanding ticket is escalated to a Tier 2.
 
PLEASE NOTE: Previously there were a total of three (3) exceptions, which included the issue of processing EVV claims with Shared Service Codes. This issue has been resolved and the exception has been removed. Applicable Shared Services claims should now be billed through the State EVV solution, Netsmart Mobile Caregiver+.
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  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Product & Services Guide
    • Join HCAOA
    • Member-Get-A-Member
    • Benefits: Agency Membership
    • Benefits: Associate Membership
  • State Chapters
    • State Chapters
  • Education/Events
    • Calendar
    • On-Demand Video Library
    • 2025 National Home Care Conference >
      • Sponsors
      • Exhibitor Opportunities
      • Sponsorship Opportunities
      • Breakout Speaker Lineup
  • Advocacy/Policy
    • Advocacy Fund
    • Issues & Positions
    • Legislative Action Network
    • State & Federal Legislative and Regulatory Tracker
    • Industry Reports
    • Home Care by the Numbers
  • About HCAOA
    • Mission & Vision
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    • Committees
    • Staff
    • Caregiver of the Year Award >
      • 2025 Nomination Form
    • News Releases
    • Sponsorship Opportunities
    • Contact Us
  • Find a Job