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Did You Know? HCAOA Guidelines for Best Practices for Members

5/4/2022

1 Comment

 
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The HCAOA Member Code of Conduct is a framework for best practices for its home care member organizations that represents excellence in delivering high quality in-home services to clients of all ages. It is promoted and supported by HCAOA’s ongoing educational programming and advocacy efforts and reflects HCAOA’s guiding principles to serve clients in their homes. Once an agency attests to following the Code, a symbol is placed next to their name on the HCAOA’s Find a Provider site. 
 
Member agencies can sign the Home Care Association of America’s Code of Conduct and attest to their dedication to upholding the standards below:

  • Compliance with State and Federal Regulations
    Operates and furnishes services in compliance with all applicable federal, state, and local laws and regulations related to the health and safety of clients/patients.
  • Insurance Coverage
    Maintains appropriate insurance coverage including general liability, worker’s compensation as required by law and any other coverages organizations deem necessary to cover services provided.
  • Service Agreement/Plan of Care
    Maintains a service agreement or a plan of care, when applicable, that is signed at the start of care by the client/designee and organization. It includes the agreed upon hours of service, cost and payment arrangements, client rights and complaint procedures, organization’s responsibilities, and contact information.
  • Home Care Aide Assurance
    Conducts criminal background checks, training and supervises all home care aides.
  • Emergency Plan
    Plan is in place for all types of emergencies including natural disasters, pandemic, and power outages​​
 
Read more and sign the document here.
1 Comment
Michele Anstett link
5/4/2022 10:49:37 am

We live by these exact principals here at Visiting Angels of West Springfield, Massachusetts.

Reply



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  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Product & Services Guide
    • Join HCAOA
    • Member-Get-A-Member
    • Benefits: Agency Membership
    • Benefits: Associate Membership
  • State Chapters
    • State Chapters
  • Education/Events
    • Calendar
    • On-Demand Video Library
    • 2025 National Home Care Conference >
      • Sponsors
      • Exhibitor Opportunities
      • Sponsorship Opportunities
      • Breakout Speaker Lineup
  • Advocacy/Policy
    • Advocacy Fund
    • Issues & Positions
    • Legislative Action Network
    • State & Federal Legislative and Regulatory Tracker
    • Industry Reports
    • Home Care by the Numbers
  • About HCAOA
    • Mission & Vision
    • Board of Directors
    • Committees
    • Staff
    • Caregiver of the Year Award >
      • 2025 Nomination Form
    • News Releases
    • Sponsorship Opportunities
    • Contact Us
  • Find a Job