Member Login | Join HCAOA
Home Care Association of America
  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Product & Services Guide
    • Join HCAOA
    • Member-Get-A-Member
    • Benefits: Agency Membership
    • Benefits: Associate Membership
  • State Chapters
    • State Chapters
  • Education/Events
    • Calendar
    • On-Demand Video Library
    • 2025 National Home Care Conference >
      • Sponsors
      • Exhibitor Opportunities
      • Sponsorship Opportunities
      • Breakout Speaker Lineup
  • Advocacy/Policy
    • Advocacy Fund
    • Issues & Positions
    • Legislative Action Network
    • State & Federal Legislative and Regulatory Tracker
    • Industry Reports
    • Home Care by the Numbers
  • About HCAOA
    • Mission & Vision
    • Board of Directors
    • Committees
    • Staff
    • Caregiver of the Year Award >
      • 2025 Nomination Form
    • News Releases
    • Sponsorship Opportunities
    • Contact Us
  • Find a Job

CT Consumer Protection Officials Discuss New Home Care Requirements

9/13/2023

0 Comments

 
Picture
Last Thursday, the HCAOA Connecticut Chapter hosted state Department of Consumer Protection officials for an informational session with members to discuss two new state laws regulating the home care industry. 

Beginning October 1, 2023, Public Act 23-48 expressly allows homemaker-companion agencies to use the word “care” in their business names and advertising and advertise having employees trained to provide services to people with memory difficulties, if certain requirements are met. Additionally, Public Act 23-99 expands disclosure requirements for HCAs, such as HCAs providing the name of the caregiver in writing to the client before she enters the client’s home and when an agency changes service rates and ceases operations.

​The Department plans to scrutinize the use of the word ‘care’ in advertising very closely, including in social media posts online, and strictly enforce the new law.

DCP Director of Investigations Pamela Brown cited several statistics about the growing industry, including 50 new agencies registered in the last year, bringing the total to 950. She indicated investigators mostly review employee and client files and advised owners and staff to be cooperative and transparent with officials. Investigators are not trying to catch violators, she explained, but rather are seeking to educate and foster compliance with the law. Sixty-four complaints were filed against HCAs in the last year, and most were related to overbilling; 53 complaints remain open for two investigators in the field. Supervising Special Investigator Anita Battle and Legal Program Director Ryan Burns also presented and answered questions from attendees. 

HCAOA’s advisory committee on a transition plan for HCA oversight also met prior to the luncheon meeting to develop goals and objectives, and recommendations for consideration by the Office of Policy and Management. OPM is developing a plan and proposed timeline to transfer HCA registration and oversight responsibilities from DCP to the Department of Public Health.
0 Comments



Leave a Reply.

    Archives

    July 2025
    June 2025
    May 2025
    April 2025
    March 2025
    February 2025
    January 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020

    Categories

    All
    Accreditation
    Advocacy
    AI
    Alabama
    Arizona
    Award
    California
    Caregiver
    Chapters
    Colorado
    Conference
    Connecticut
    COVID 19
    COVID-19
    Data
    Delaware
    District Of Columbia
    Education
    Florida
    Georgia
    Hawaii
    Illinois
    Immigration
    Indiana
    Iowa
    Kansas
    Kentucky
    Legal
    Legislative
    Massachusetts
    Medi
    Medicaid
    Medicare
    Member Benefits
    Member News
    Michigan
    Minnesota
    Nevada
    New Jersey
    New Mexico
    New York
    North Carolina
    Ohio
    Oregon
    Pennsylvania
    Recruitment
    Reimbursement
    Research
    Rhode Island
    South Carolina
    South Dakota
    Sponsorships
    Technology
    Tennessee
    Texas
    Vendor
    Veterans Administration
    Virginia
    Washington
    West Virginia
    Wisconsin
    Workforce
    Wyoming

    RSS Feed

    Upcoming Events

Picture
HCAOA
About
Committees
Board
Staff

Chapters
State Chapters
Products/Services
Advertise with Us
Products & Services
Find a Job


Follow Us
Phone: 202-519-2960​ | 444 N. Capitol Street NW, Suite 428 |  Washington, DC 20001
[email protected]
 |
sitemap
​
© 2024 Home Care Association of America.  All Rights Reserved. | Privacy Policy | Refund Policy
  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Product & Services Guide
    • Join HCAOA
    • Member-Get-A-Member
    • Benefits: Agency Membership
    • Benefits: Associate Membership
  • State Chapters
    • State Chapters
  • Education/Events
    • Calendar
    • On-Demand Video Library
    • 2025 National Home Care Conference >
      • Sponsors
      • Exhibitor Opportunities
      • Sponsorship Opportunities
      • Breakout Speaker Lineup
  • Advocacy/Policy
    • Advocacy Fund
    • Issues & Positions
    • Legislative Action Network
    • State & Federal Legislative and Regulatory Tracker
    • Industry Reports
    • Home Care by the Numbers
  • About HCAOA
    • Mission & Vision
    • Board of Directors
    • Committees
    • Staff
    • Caregiver of the Year Award >
      • 2025 Nomination Form
    • News Releases
    • Sponsorship Opportunities
    • Contact Us
  • Find a Job