Home Care Pulse released its annual Benchmarking Study last Wednesday, and with it comes a wealth of information to understand how home care changed and adapted throughout the historic year of 2020 and what will drive success for agencies in 2021. One of the most interesting data points is the caregiver turnover rate for 2020 - which was 65.2% compared to the 2019 rate of 64.3%. Only a slight climb, especially during a whirlwind year, is “a huge victory” for the industry as a whole, according to Erik Madsen, the CEO of Home Care Pulse.
The next installment of HCAOA’s Agency Momentum webinar series will feature Madsen as he takes a deep dive into the Benchmarking Study content. Attendees will learn:
You can register for the June installment of the Agency Momentum series here!