Did you know that over 63% of providers reported using a professional training program during 2019? The 2021 Home Care Pulse Benchmarking Study will be released next month. While we wait for the results, check out this data point from the 2020 study regarding caregiver training.
More About Caregiver Training
While in-home care is often divided into skilled and nonskilled, these terms are misnomers: every role in caregiving requires skills, knowledge, and training. Better-trained caregivers are more likely to provide better care, have higher job satisfaction, and stay with an agency longer. Even before COVID-19, most agencies were shifting to online caregiver training because of the quality and flexibility it provides. While the ideal format is to use both online and in-person, agencies that aren’t offering some form of online training are losing the battle to attract and retain caregivers. Read more about choosing the right online training partner.