Did you know that HCAOA members receive preferred pricing on Littler’s Home Care Toolkit? This is an online resource for employers that provides guidance, template employment documents, and resource materials to help home care companies understand and comply with the patchwork of federal, state and local employment laws.
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Release of HCAOA’s Magazine 'The Voice' – Get the Latest on the Importance of Data-Driven Success!6/29/2022 Hot off the presses, the Summer 2022 issue of HCAOA's magazine The Voice is now available online. This issue is driven by data, going in-depth about how data is critical in telling an agency’s “story” and offering an outline for agencies to determine what data to collect that applies to the agency, employees, and clients. Featured in this issue:
HCAOA reminds all home care agencies to register their schedulers, care coordinators, case managers (whatever title you give these heroes!) for the “Home Care Schedulers and Care Coordinators: Solutions for Success” webinar on July 14. Agency owners and directors are also encouraged to participate to gain insight into what tools your schedulers need for success and how to make them feel valued.
HCAOA joined nearly 20 other national associations in sending a letter to Congress in support of the FTC Franchise Rule, which is currently under review. This rule is the primary federal regulation governing franchise businesses, including home care franchises. The International Franchise Association (IFA) supports the rule because it encourages the information sharing necessary for prospective franchise owners to make informed decisions before entering into commercial relationships.
HCAOA invites all home care agencies to register their schedulers, care coordinators, case managers (whatever title you give these heroes!) for the “Home Care Schedulers and Care Coordinators: Solutions for Success” webinar on July 14. This popular interactive program features a panel of top veteran schedulers from across the country discussing the most common challenges they face every day and offering real-world tips and valuable solutions that schedulers can apply in their agencies now.
Many home care agencies are struggling to find enough caregivers to meet the growing demand for services. During this unprecedented workforce shortage, there is one thing agencies can do to recognize the caregiver stars they already have on their team. Nominate a caregiver for the 2022 Caregiver of the Year Award for his or her dedication to caring for clients and their families. The top caregiver will receive a $1,000 cash award and receive an all-expenses paid trip to the HCAOA conference in Orlando in September to be recognized in front of industry leaders.
The More the Merrier: Refer Non-Member Agencies to HCAOA for Chance to Attend Conference for FREE!6/15/2022 We all know that there is strength in numbers – especially when it comes to advocacy efforts for the home care industry, our caregivers, and our clients. HCAOA is adding to our community of 4,000+ members with a special 48-hour new member promotion from June 28-30. Nonmembers can participate in a “fast track” webinar on June 28 to learn more about the biggest trends in the industry and the valuable benefits available to members. Participants will then have a unique opportunity to join HCAOA at a discounted rate for the remainder of 2022. Word of mouth referrals are the best endorsements, so HCAOA encourages all members to reach out to peers and colleagues in the industry who are NOT members and encourage them to register for this free webinar and then join HCAOA during the period from June 28-30.
When the agency joins, make sure they give your agency name as a referral. The member agency who refers the greatest number of new members who join HCAOA during that period will receive a FREE registration for the 2022 Annual Leadership Conference, September 17-19 in Orlando, FL. Answering four simple questions is all it takes to nominate your top caregiver for the 2022 Caregiver of the Year Award. These four questions will add your caregiver to the distinguished list of nominees for this national award, garnering national and local recognition, and solidifying their status as one of the top caregivers in the country.
Learn more:
June 21 – Members-Only Webinar Learn about the changes and get a jump start on operationalizing them. Speakers include Adam Guestow, Esq, of Hinshaw and Culbertson, and Mike and Joan O'Brien, Independence 4 Seniors. July 19 – In-Person Chapter Meeting Get updates on the new regulations directly from Rani Harms MSN, RN, NPD-BC, IDPH Program Supervisor for Home Services/Home Nursing, Division of Health Care Facilities and Programs. In such an unprecedented time in the labor market, there’s so much information out there about the latest hiring and retention trends, it can be difficult to cut through all the noise. HCAOA Associate Member CareerPlug has copiled some of the most compelling hiring statistics that every employer should know in 2022 to shed light on what job seekers and employees are looking for and how to hire and retain the right people. Register Schedulers for Event on July 14 to Ensure They Have Tools for Success It's no secret: an agency's scheduler or care coordinator often sets the tone for the entire organization! Their professionalism and problem-solving skills impact all aspects of a home care company's operations, most importantly caregiver and client satisfaction. A confident, skilled scheduler can be the key to an agency’s efficiency, client satisfaction, and caregiver satisfaction. Ensure your schedulers and care coordinators have all the tools they need for success by registering for HCAOA’s virtual workshop on July 14.
Throughout the pandemic, it has been challenging to attract and retain employees in all industries. Home care agencies and skilled nursing facilities have not been immune to these challenges. In this webinar, Avi Singer, Founder and CEO of showd.me, will chat with HCAOA CEO Vicki Hoak and Mayer Majer, Insurance/Benefits Specialist of Leading Edge Administrators, to discuss tips to increase retention in high-turnover industries.
As HCAOA finalizes plans for the “Home Care Schedulers and Care Coordinators: Solutions for Success” webinar on July 14, it is hard to narrow the presenters down to just a few, because ALL home care schedulers are the true experts! They are the face of your agency to clients and families, and the first stop for caregivers when there is an issue with a shift. Let YOUR expert schedulers learn and share with the BEST – register them today for this popular workshop.
Georgia Department of Community Health Seeking Feedback on Waiver Programs – Your Thoughts?6/8/2022 The Georgia Department of Community Health is accepting public comments for 30 days on the New Options Waiver (NOW) and the Elderly and Disabled Waiver Program (EDWP) to renew both waiver programs. HCAOA will submit comments on behalf of members. Georgia agencies are asked to provide feedback or comments to Eric Reinarman, HCAOA VP, Government Relations at eric@hcaoa.org by this Friday, June 10.
NOW is a Medicaid waiver that can be used to enable eligible GA residents with intellectual and/or developmental disabilities to receive care at home. The EDWP provides in-home care to eligible frail, elderly, and disabled residents in GA. Click here for additional information on the public notices, the draft waiver applications, and the online webform to submit written comments. Tracking the performance of your agency is a key strategy for growing your agency. When you have metrics to evaluate your services and measure your profitability, you can create a framework for the future of your agency.
Join Andrea Cohen of HouseWorks to hear insights that will steer you toward long-term growth in the Home Care Master Class on Thursday, June 9. |
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