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Home Care Association of America
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2021 HCAOA Member Code of Conduct

By signing the Home Care Association of America’s Member Code of Conduct, your agency attests to the following:     
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  • Compliance with State and Federal Regulations
    Operates and furnishes services in compliance with all applicable federal, state, and local laws and regulations related to the health and safety of clients/patients.
 
  • Insurance Coverage
    Maintains appropriate insurance coverage including general liability, worker’s compensation as required by law and any other coverages organizations deem necessary to cover services provided.
 
  • Service Agreement/Plan of Care
    Maintains a service agreement or a plan of care, when applicable, that is signed at the start of care by the client/designee and organization.  It includes the agreed upon hours of service, cost and payment arrangements, client rights and complaint procedures, organization’s responsibilities and contact information.
 
  • Home Care Aide Assurance
    Conducts criminal background checks, training and supervises all home care aides.
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  • Emergency Plan
    Plan is in place for all types of emergencies including natural disasters, pandemic and power outages​​​
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    Please provide the total number of years this nominee has been a caregiver (for any agency).
Submit
Phone: 202-519-2960​ | 444 N. Capitol Street NW, Suite 428 |  Washington, DC 20001
info@hcaoa.org
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  • Membership Resources
    • Member Login
    • Code of Conduct
    • Resources
    • Newsletters
    • Product & Services Guide
    • Join HCAOA
    • Benefits: Agency Membership
    • Benefits: Associate Membership
  • State Chapters
    • Alabama
    • Arizona
    • California
    • Connecticut
    • Florida
    • Georgia
    • Illinois
    • Massachusetts
    • Michigan
    • New Jersey
    • New York
    • Ohio
    • South Carolina
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
  • Education/Events
    • Calendar
    • National Home Care Conference
  • Advocacy/Policy
    • Bring the Vote Home
    • Advocacy Fund
    • State of Home Care: Industry at Crossroads
    • Home Care Workforce Action Alliance
    • Caring for Seniors: Value of Home Care
    • Home Care by the Numbers
    • Issues & Positions
    • Legislative Action Network
    • State Legislation Tracker
    • Federal Legislation Tracker
  • About HCAOA
    • Mission & Vision
    • Board of Directors
    • Staff
    • Caregiver of the Year Award
    • News Releases
    • Advertising & Marketing
    • The Voice
    • Contact Us
  • Find a Job