Cassandra is not just a caregiver – she is a diamond that has been forged out of daily triumph over life’s struggles. At home, she is a single mom and caregivert for a child with a traumatic brain injury. At work, she is a leader among the field team and is the epicenter of every quality the agency holds dear. She has successfully connected with a Medicaid client and her husband who previously bounced between 6+ other agencies. Many other caregivers lack the emotional intelligence to spend time with this family.
Cassandra recently experienced an unexpected death in her family, yet still came to work the next day choosing dedication, consistency, and client service over her own feelings. Her self-sacrificial act demonstrated just how valuable her client is to her.