The fifth annual Home Care Schedulers Virtual Symposium: Strategies to Prepare for Unexpected Challenges was well attended with high engagement from attendees. The agency owners, Brett Ringold, Vice President of A Long Term Companion, and John Sneath, Founder & CEO of Tribute Home Care, shared their perspectives on what personality traits they look for in a successful scheduler. The panelists walked attendees through each scheduling scenario, sharing tips and valuable resources to best manage each. Andrew Dobson, Director of Scheduling Operations for Tribute Home Care, was especially enlightening as he shared his perspective as an on-the-ground scheduler and really opened up about lessons learned by Tribute Home Care to make a successful scheduling program. Attendees walked away with a Schedulers Resource Kit highlighting tips and resources referenced during the webinar that can be applied immediately to your business process. The symposium is now available for purchase on-demand for those who missed it. You can purchase the On Demand Symposium here. HCAOA members: $90 & Non-Members: $180
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