New Report Highlights Impact of Economic Pressures, Workforce Issues, and AI on Industry

Caregiver shortages, client affordability, and rising costs remain top pain points for home care agencies, according to a new industry report. That’s one key finding in The Future of Home Care, based on a survey of 300 industry leaders conducted by Leading Home Care and sponsored by AxisCare.
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Overall, the survey data indicate that industry leaders are focusing on growing in existing markets more than expanding to new areas in the coming year. Other key findings:

• Roughly a third of respondents are concerned about profitability and revenue growth.
• More than 45 percent expect the One Big Beautiful Bill to hinder company growth, with reduction in the Medicaid provider tax cited as the biggest impediment, followed by restrictions on higher payments in Medicaid expansion states.
• Approximately half believe the economy will impact their businesses.

The survey also measured trends in AI adoption. Leaders increasingly expect AI to improve and streamline operations, with 64% of respondents anticipating the biggest benefit from automatic scheduling and client-caregiver shift matching. More than half believe AI will support workforce stability by improving the overall caregiver experience.

“We’re seeing AI move from nice-to-have to essential, helping agencies support their caregivers and deliver better care with the resources they have,” said AxisCare CEO Todd Allen.
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To read the full report, download the white paper from AxisCare.