New on the Home Care Strategy Lab Podcast: Insights to Elevate Your Agency

Looking for fresh strategies, practical tools, and real-world examples from leaders who are transforming home care? The latest episodes of the Home Care Strategy Lab podcast deliver exactly that. From innovative compensation models to cultural overhauls and automation breakthroughs, these conversations offer actionable ideas you can implement right away.

The wage and bonus structure fueling the top agency in South Dakota 
Gabby Hoing breaks down her wage, bonus, and benefits programs in great detail. So much detail, we put together a cheatsheet, so you can re-construct these systems in your own business. With the episode + the handout, you don't need to reinvent the wheel, only tweak and improve upon what you're already doing.
 
The days of dual entry from phone call to scheduling software are over
Spencer Roth joined the family home care business in Arizona. He came from tech, finance, and project management—he quickly saw lots of small inefficiencies that could be automated. So, he built SmartAutomations.Care to connect the phone system to the scheduling software to streamline all calls, summaries, and important client and caregiver information to take the manual burden off the team. 
 
What Senior1Care did when culture started falling behind operations
Jane Francis took over a newly acquired underperforming Medicaid office and flipped it to 70% private pay with 100% year-over-year growth—she explains why people and culture were the issue not operations and processes and how she fixed the root problem and is now replicating these changes across a $15M+ org. 
 
How to break through six common growth plateaus
Becky Reel has worked with dozens of home care leaders and nearly all of them get caught up on one or several common plateaus in home care—she identifies what they are, how to avoid them, and how to work through them. 
 
Whether you’re looking to fine-tune your compensation model, streamline operations, strengthen culture, or push through your next growth stage, these episodes offer powerful insights you can put into practice today.
Ready to dive in? Search Home Care Strategy Lab on your favorite podcast platform and start listening.