 Last week, hundreds of home care schedulers and care coordinators from around the country gathered virtually for HCAOA’s annual symposium focused on the critical role they play. Facilitated by industry expert and veteran Andrea Cohen, the unique session featured different philosophies and approaches on how various agencies approach the function of scheduling and care coordination. “Despite their different perspectives, it was interesting to see common threads like benchmarking, like an ideal team player or shadowmatch technique, cross-discipline onboarding, a focus on KPIs, and a true team philosophy,” said Brett Ringold, HCAOA Education Chair. Missed the Scheduler Symposium? Access it on demand! Click here for details. The latest Activated Insights Home Care Benchmarking Report is now available—and it’s packed with valuable data and insights on recruitment, retention, sales, marketing, operations, and more.
 Get ready to level up--the 5th Annual Virtual Schedule Symposium is almost here!
Reimagining Scheduling: Exploring the Why, How, and Future Steps Tuesday, August 5, 2025, | 2:00 PM – 3:30 PM EST This isn’t your average webinar—it’s the ultimate deep dive into the scheduling challenges (and solutions!) that home care professionals face every day. Built specifically for scheduling staff, this high-impact session is where strategy meets reality.  HCAOA's virtual scheduler symposium is back by popular demand and better than ever for its 5th year!
"Strategies to Reimagine Home Care Scheduling" will be held on Tuesday August 5, 2025 at 2:00 p.m. ET / 11:00 a.m. PT. This 90-minute webinar designed specifically for home care schedulers and care coordinators has grown each year and continues to be one of HCAOA's most successful educational offerings for a good reason: schedulers are the beating heart of any home care agency! On July 4, President Trump signed into law congressional Republicans’ budget reconciliation legislation popularly referred to as the “One Big Beautiful Bill Act.” In addition to permanently extending the 2017 tax cuts and boosting funds for border security and immigration, the bill overall reduces federal spending on state Medicaid programs.
 HCAOA invites all home care agencies to participate in a dynamic webinar focused on the importance of brand awareness. Before a potential client, family member or caregiver clicks your ad or fills out a contact form, they need to know and trust you. Brand awareness isn’t just a “nice-to-have,” it’s the foundation that makes all of your marketing work. Without strong brand recognition, even the best SEO or advertising strategies won’t convert at the rate they should.
On Monday, the U.S. Department of Labor’s Wage and Hour Division released a proposed rule that, if finalized, would reinstitute the companionship exemption that existed prior to 2013. You can read the full proposed rule here and download HCAOA’s summary of it here.
 The U.S. population age 65 and older rose by 3.1% (to 61.2 million) while the population under age 18 decreased by 0.2% (to 73.1 million) from 2023 to 2024, according to the Vintage 2024 Population Estimates released today by the U.S. Census Bureau.
By Elizabeth E. Hogue, Esq.
The U.S. Department of Labor (DOL) has announced that it will no longer enforce a rule published in 2024 that have been used to decide whether workers are employees or independent contractors. This means that while the DOL develops new standards it will no longer apply the analysis in the 2024 rule when investigating potential misclassification of workers as independent contractors instead of employees. This decision is due, in part, to legal challenges to the rule. The classification of workers as either employees or independent contractors has been an important issue for providers of services in patients’/clients’ homes, especially for private duty or homecare providers. Congress is in the middle of a contentious budget process that could have major implications for home care providers. While the House passed its version of a Fiscal Year 2026 budget resolution last month, the Senate has not yet followed suit as of this writing. However, the Senate did recently release language that differs from the House’s version in key ways.
When effectively put into practice, improving the scheduling process in home care can make a significant impact. A proficient scheduling team can lead to reduced staff turnover, increased client satisfaction, and accelerated agency growth. Join us for an enlightening panel discussion with HCAOA members Home Assist Health and CareFor as they share their cutting-edge approaches and ideas that are transforming scheduling. Participants will gain valuable insights and resources for immediate improvements and long-term success, including the utilization of AI technology.
Did you know HCAOA offers a plethora of education workshops to register for and take part it? All members are encouraged to get involved with their HCAOA state chapters as well as take advantage of the various sessions offered throughout the year! Stay up to date on all things events and education via our calendar.
 A new report by Aging and Health Technology Watch, an organization that provides market research, trends and analysis about the home-based care sector, shows that artificial intelligence is poised to help home care solve staffing shortages, maintain a well-trained workforce and retain workers. AI technology is playing a role in care oversight and enabling the creating of hybrid care models – an increasingly likely combination of in-person care supplemented with AI.
 All HCAOA members are invited to participate in Polsinelli’s Home Care Industry Update on Tuesday, June 17 from 12:00 – 2:00 p.m. ET featuring CEO Jason Lee, as well as other industry leaders for a presentation on the latest advocacy and legal updates impacting home care, including a roundtable discussion on the current deal market and a developing trend of larger home-based providers targeting smaller, home-based care agencies for acquisition. The panelists will discuss what makes certain home-based care agencies more attractive to buyers and review the steps agency owners should take to ready their business for sale.
 On May 22, the U.S. House of Representatives passed H.R.1, a broad budget reconciliation package that has moved on to the Senate for consideration. While this bill is wide in both breadth and scope, HCAOA was disappointed that none of the association’s tax reform priorities were included in the final House version. While the bill was under consideration, HCAOA sent this letter to House and Senate leadership advocating for the inclusion of the following common-sense, bipartisan policies to support caregiving families and strengthen the home care workforce in the bill:
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[email protected] | sitemap
© 2025 Home Care Association of America. All Rights Reserved. | Privacy Policy | Refund Policy