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Activated Insights Benchmarking Report Now Available – Member Discount Included!

7/30/2025

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The latest Activated Insights Home Care Benchmarking Report is now available—and it’s packed with valuable data and insights on recruitment, retention, sales, marketing, operations, and more.

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5 Years Strong. 5 Game-Changing Takeaways. 1 Can't-Miss Event.

7/30/2025

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Get ready to level up--the 5th Annual Virtual Schedule Symposium is almost here!

Reimagining Scheduling: Exploring the Why, How, and Future Steps
Tuesday, August 5, 2025, | 2:00 PM – 3:30 PM EST
​

This isn’t your average webinar—it’s the ultimate deep dive into the scheduling challenges (and solutions!) that home care professionals face every day. Built specifically for scheduling staff, this high-impact session is where strategy meets reality.

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Illinois Chapter: Reignite Your Passion. Reshape Your Agency.

7/30/2025

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Join Illinois home care professionals for an energizing day of insight, innovation, and connection at the HCAOA Illinois Chapter Conference on Wednesday, August 20, 2025, at the Marriott O’Hare in Chicago.
 
Time: 8:30 AM – 4:00 PM CST
Location: 8535 West Higgins Road, Chicago, IL 60631

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Susan Lowery's FL Chapter Conference Session: Top Deficiencies in Non-Skilled Surveys & Top Omissions in Initial & CHOW Licensure Apps

7/29/2025

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Join Florida’s home care leaders on Thursday, August 14, 2025, at the Renaissance Orlando at SeaWorld for a critical in-person event that brings compliance, clarity, and connection to the forefront of our industry.​

One featured session will be led by Susan Lowery, RN, BSN from Florida’s Agency for Health Care Administration (AHCA): AHCA Updates: Top Deficiencies in Non-Skilled Surveys & Top Omissions in Initial & CHOW Licensure Applications

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Save the Date: HCAOA Washington Chapter Virtual Meeting!

7/29/2025

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Calling all home care members across Washington! Mark your calendars for Thursday, September 11, 2025, from 8:30 - 10:00 a.m. PT and plan to join us for an energizing HCAOA Washington Chapter Virtual Meeting.
 
This free, members-only event is your opportunity to stay informed, connect with peers, and be part of the conversations shaping home care across the state. Whether you're a provider, manager, or team leader, this meeting will offer insights and updates that matter to you.
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HCAOA Member Testifies Before Congress on Veteran Home Care Issues

7/23/2025

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​On July 15th, HCAOA member Amanda Newman, CEO of Western Illinois Home Health Care & Hospice testified before the House Veteran Affairs Health Subcommittee regarding issues veterans face when seeking care in the home.

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SAVE THE DATE

7/23/2025

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Join Your Fellow Members, Home Care Agency Owners and Colleagues to Hear from Lawmakers, Officials and Industry Experts
 
HCAOA Connecticut Annual Home Care Conference
 
The Past and Future of Home Care: Wednesday, September 10, 2025, 8 am-5 pm Hilton Garden Inn 1181 Barnes Road Wallingford, Conn. 

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HCAOA Connecticut Chapter

7/23/2025

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HCAOA Connecticut Chapter Chair Marlene Chickerella of Enfield and owner of B&M Homemaking in West Haven, right, joined State Representatives John Santanella of Enfield and Jane Garibay of Windsor, for a Senior Community Conversation at Enfield Senior Center on Mon., July 21. Also participating was state Comptroller Sean Scanlon. Ms. Chickerella discussed with policy makers the critical need for increased Medicaid HCBS reimbursement, home care policies such as caregiver training, and how the Chapter can serve as a resource to the legislature.
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HCAOA welcomes new Associate Member Teambridge

7/23/2025

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Streamline Your Home Care Operations with Teambridge

Teambridge is a modern, mobile-first workforce management platform designed for home health and in-home care agencies managing hourly, mobile staff. Their all-in-one solution simplifies scheduling, time tracking, credentialing, and communication, freeing teams from administrative burdens like call-outs and paperwork so they can focus on delivering exceptional care.

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Nominate: Three weeks left to show caregivers how much YOU care!

7/23/2025

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The deadline to nominate caregivers for the 2025 Caregiver of the Year Award is just three weeks away on August 16! Take a few minutes to show your caregivers how much you care by nominating them for this national program recognizing the top home caregivers across the country.

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Schedulers, We're Back! 5th Annual Symposium Scheduled for 8/5

7/23/2025

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HCAOA's virtual scheduler symposium is back by popular demand and better than ever for its 5th year!
 
"Strategies to Reimagine Home Care Scheduling" will be held on Tuesday August 5, 2025 at 2:00 p.m. ET / 11:00 a.m. PT. This 90-minute webinar designed specifically for home care schedulers and care coordinators has grown each year and continues to be one of HCAOA's most successful educational offerings for a good reason: schedulers are the beating heart of any home care agency! 

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Indiana Medicaid Update — Medicare Enrollment Required for Home Health Agencies

7/16/2025

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Dear HCAOA-IN Members,
The Indiana Health Coverage Programs (IHCP) has issued Bulletin BT202595, which states that beginning July 1, 2026, all Indiana-based home health agencies (provider type 05) enrolled with IHCP will also be required to enroll as Medicare providers to remain eligible for Medicaid reimbursement.

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Action Required: New Indiana Medicaid Requirements for ATTC and SFC Providers

7/16/2025

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Dear HCAOA-Indiana Members,
 
The Indiana Health Coverage Programs (IHCP) has issued Bulletin BT2025105, outlining new reimbursement requirements for Attendant Care (ATTC) and Structured Family Caregiving (SFC) services, effective July 1, 2025. These changes include passthrough standards and new compliance attestations.

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Connecticut Chapter Advocacy Leads to Successful Outcomes in Legislative Session

7/16/2025

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Caregiver training requirements for home care agencies will not become law this year.
 
The General Assembly concluded its 2025 regular legislative session on June 4. About 3,800 bills were filed this year; 800 were approved by committee and 286 bills, including a two-year $55.8 billion state budget, passed both chambers and have been sent to the Governor’s desk for his approval and signature. Gov. Lamont has, to date, signed 165 bills, signed and line-item vetoed two bills, and vetoed two bills of the 2025 regular session.

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SAVE THE DATE!

7/16/2025

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The HCAOA Texas Chapter will hold its inaugural meeting on the afternoon of Sunday, October 19 at the Hyatt Regency Dallas Hotel – the day before HCAOA kicks off the 2025 National Home Care Conference in our home state. Stay tuned for details and registration information soon, but plan on coming in early for a great discussion and opportunity to get to know our chapter.

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  • Membership Resources
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    • Benefits: Agency Membership
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      • 2025 Caregiver Nominees >
        • Caregiver Nominee Media Kit
        • Caregiver '25 FINALIST - Hodges
        • Caregiver '25 FINALIST - Jaichon
        • Caregiver '25 FINALIST - Melton
        • Caregiver '25 FINALIST - Whelan
        • Caregiver '25 FINALIST - Sinkala
    • News Releases
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