2022 Annual Leadership Conference
September 18-19, 2022
Pre-Conference: September 17
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The HCAOA Annual Leadership Conference is back - live and in person - at the Hilton Orlando Hotel on September 18-19, with a special pre-conference on September 17 (at no extra charge!) to provide the inside scoop on HCAOA’s advocacy activities, updates from national and state lobbyists, and access to an exclusive VIP reception before the main conference kicks off the following morning.
Designed for leaders in the home care industry, this conference is where you can reimagine the possibilities by exploring current issues, uncovering trends, and discovering actionable strategies to improve and grow your business. Breakout tracks include: emerging providers, established providers, innovative trends, and workforce development. During the Annual Leadership Conference, the industry’s leading vendors will be exhibiting their latest efforts to support home care providers across the country. Take this great opportunity to learn the newest competitive strategies, discover cutting-edge technologies and network with key innovators across the home care industry - all in person and all in one location. Download the conference brochure. Register by August 5 and save with early bird registration discounts! |
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Keynote Speakers
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Spark Customer Lover: Customer Service is a Department. Customer Love is a Mindset.
Simon Bailey, Leadership Imagineer In a world of information overload, SPARK ignites an emotional experience that causes customers to recommend your brand to their family and friends. Organizations and their teams members will learn the Platinum Service Principles to create customers for life. SPARK is a customer experience learning system based on Simon T. Bailey’s 30+ years in the hospitality industry. As the former Sales Director for Disney Institute, Simon will teach you this easy and simple “SPARK” framework that you and your team can implement. Learn tangible examples and stories on how to embed the SPARK mindset into your organization. The Future is Now for Home Care: How to Seize the Post-Pandemic, Boomer-Fueled Growth That’s Coming
Matt Thornill, Visionary Futurist Over the next ten years the number of adults in the U.S. ages 75 and older will grow from 23 million to over 34 million – a 48% increase thanks to older Boomers. And survey after survey indicates Boomers, even more so than current seniors, want to grow older in their homes. Factor in a post-pandemic world where congregate living comes with a new set of issues, and all signs point to an explosion in Home Care. How should your organization respond to this opportunity? What are the key steps to take now to be positioned to prosper tomorrow? You’ll get insights and specific action steps from Matt Thornhill in this engaging and provocative keynote address. You’ll leave with a deeper understanding of how Boomers will transform life’s fourth quarter and how your organization can capitalize. |
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Sponsors & Exhibitors
Registration is now open for conference exhibitors and sponsors. Seize the chance to interact with committed home care industry leaders, with direct access to decision makers who are focusing on growth and expansion across the country.
With a variety of event opportunities throughout the conference—trade show breaks, meal functions, and an opening night reception—there is no shortage of platforms to interact with key decision makers and drive your message to conference participants. You can find all of the details and pricing in our Exhibitor & Sponsorship Prospectus.
With a variety of event opportunities throughout the conference—trade show breaks, meal functions, and an opening night reception—there is no shortage of platforms to interact with key decision makers and drive your message to conference participants. You can find all of the details and pricing in our Exhibitor & Sponsorship Prospectus.
Hotel AccommodationsHCAOA has secured a discounted rate of $195 + tax per night at the conference venue, the Hilton Orlando Hotel. Reservations can be made by calling 1-800-548-8690 or by clicking here. Book accommodations by August 25, 2022 and mention that you are an attendee of the HCAOA Conference to receive the discounted rate.
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