Senior care communities across the country are contracting with third-party companies to manage sign-in compliance and vendor credentialing for care providers who work in these settings. The practice of credentialing caregivers that come into assisted living and retirement homes may be inappropriately applied to caregivers employed by HCAOA member companies who are providing services to clients in these facilities. Home care providers consider this an unnecessary nuisance at the very least, but also could be costly and raises a serious concern if the process is interfering with a client’s access to quality home care services.
Please join us on Tuesday, March 6 at 3:00 PM Eastern for a webinar to discuss what HCAOA is doing to address this issue. Learn from industry attorneys and HCAOA’s Executive Director, Phil Bongiorno, about how communities’ increased use of these systems impact the role of home care providers working inside of assisted living/independent living communities and how best to address the issue on the front line, including strategies for working with communities that have implemented these types of systems.