Phil Bongiorno 

Executive Director

Phil joined the HCAOA in January of 2014 as the new Executive Director. He serves as the chief staff executive for the HCAOA responsible for the association’s overall operations. In his 20 year career in association management, Phil has represented a number of associations with a concentration on health and disability issues. Phil most recently served as the Director of Government Relations for The Society of Thoracic Surgeons. In his spare time, Phil is a marathon runner and has completed the Marine Corps Marathon 14 times.





Laura Smothers-Chu

Director of Membership

Laura joined the HCAOA in March of 2016 as the Director of Membership. She is responsible for supervising membership operations including membership recruitment and retention efforts. She also helps develop, coordinate, and implement initiatives that attract new members, retain current members, enhance member benefits, and foster member engagement. With a master’s degree in nonprofit management, Laura has worked in the nonprofit field for the past eight years with a focus on healthcare and membership. She most recently served as the Manager of Operations for Membership & Development at the Council on Foundations. In her free time, Laura loves to travel, sing, visit museums, hike, read, and spend time with her husband and rescue cat and dog.





Andrea Liford-Martinez

Manager of Meetings & Education

Joining the HCAOA in June of 2012, Andrea serves as the Programs and Events Manager. Andrea is responsible for managing the Annual Leadership Conference as well as the HCAOA Education Program. During her career as an event planner, Andrea has had the privilege of serving a variety of nonprofit organizations while working for SmithBucklin Corporation in Chicago, IL. In addition, she has also had the opportunity to serve organizations such as Eli Lilly and the NCAA. In her free time, she enjoys the outdoors, baking and spending time with her family.





Nataly Schwartz

Manager of Chapter Services

Nataly joined HCAOA in July of 2016 as the Manager of Chapter Services. She serves as the primary liaison to HCAOA state chapters. Nataly oversees all business functions of the chapters including chapter operations, financial management, membership development and advocacy. Nataly has a master’s degree in nonprofit and association management and an MBA. She has worked in both the nonprofit and for profit sectors focusing on committee and chapter management. Most recently, Nataly was the Director Consultant for the DC chapters of Business Networking International. In her spare time Nataly likes to travel, read and spend time with her rescue dog Lucky.





Kayla Dottery

Coordinator, Marketing and Communications

Joining HCAOA in October of 2017, Kayla serves as the Marketing and Communications Coordinator. She helps to manage all aspects of marketing and communications for the association, including the development of marketing plans, and the creation of promotional pieces. She has a Master of Professional Studies in Sports Industry Management, as well as a dual Bachelor of Arts in Communications and Spanish. In her career, Kayla had the opportunity to develop her marketing and communications skills while working for the Washington Redskins. The California native was also a clarinetist and proud member of the Virginia Tech marching band.